QMS – ISO 9001:2015 – Quality Management System

Quality Management System

ISO 9001:2015 Quality Management System

The ISO 9001:2015 Quality Management System (QMS) course empowers organisations to design, implement, and maintain a systematic approach to quality that consistently meets customer expectations and regulatory requirements. This programme focuses on improving processes, enhancing customer satisfaction, and building a culture of continual improvement—ensuring your business delivers reliable products and services, time after time.

Why ISO 9001:2015?

Aimed at quality managers, process owners, internal auditors, and anyone responsible for organisational quality and compliance, this course offers flexible delivery options. Choose from fully-online, instructor-led virtual sessions, or in-person training tailored to your team’s needs. Over approximately 20 hours of study, participants will explore practical tools, real-life examples, and interactive assessments designed to support immediate application in the workplace. Participants will gain a thorough understanding of key QMS concepts such as the process approach, the Plan–Do–Check–Act (PDCA) cycle, and the seven quality management principles. The curriculum includes development of QMS documentation, risk-based thinking, stakeholder identification, performance evaluation, and continual improvement strategies. Attention is given to the requirements of ISO 9001:2015 and how they relate to organisational context, leadership engagement, support mechanisms, operational control, monitoring and measurement, and corrective/preventive action

Our Services:

  • Implementation Support: We help you set up a compliant EMS tailored to your needs.
  • Gap Analysis: Identify gaps in your current system and create a roadmap to meet ISO 9001:2015 standards.
  • Internal Audits & Training: Ensure your EMS is audit-ready and train your team for ongoing success.
  • Certification Guidance: We assist throughout the certification process to ensure smooth, successful audits.

An integral part of the course is hands-on practice in conducting internal audits aligned with ISO 19011 guidelines. This prepares delegates to effectively plan, perform, report, and follow up audits—ensuring ongoing compliance and readiness for third-party certification. The training culminates in final assessments and practical audit simulations, earning participants a recognised completion certificate.

By completing this QMS course, participants can:

  • Develop, implement, and maintain a robust QMS aligned with ISO 9001:2015

  • Merge risk-based thinking and continuous improvement into daily operations

  • Create effective quality documentation and record-keeping systems

  • Lead internal audits, identify non-conformities, and drive corrective actions

  • Ensure readiness for external certification audits and demonstrate operational excellence

 

At Didum Consult, our QMS training is delivered by experienced professionals who understand both the international standard and the local business context. As a QHSE Institute and ICC-accredited centre since 2018, we combine global best practices with industry-specific insights—helping you implement a practical, sustainable quality system 

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This course describes the basic concept and also states the responsibility of a Lead Auditor which they are responsible for ensuring the quality of products and services produced by their company.

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